Love Home Swap

Delighting users and increasing revenue

Product Designer
Love Home Swap


Love Home Swap is a home exchange platform allowing members to swap their homes with others allowing them to holiday in many places without the expense of traditional accommodation. All projects relate to the enhancement of users' experience with the end goal of unblocking the barriers to them taking trips, in turn increasing revenue. Highlighted here are two projects:

Re-designing one of the platform’s core pages – the Search page as it is migrated onto a new technical platform, updating the map UI, property cards, search and filters.
Discussion folders – a new full set of features for creating and saving to discussion folders - a tool that allows users to organise their trip discussions and requests.


Key features

The original filters were hard to access and missed by most users, meaning core filters that would make their search experience better were left unnoticed.

Creating a streamlined area for filtering searches meant users were aware and able to use all the functions whilst introducing functions such as clear all and apply to make the application of filters much easier and less time consuming.

In order to allow for full customisation of multiple folders, the user needed to easily be able to edit the names, delete and add new folders without a broken journey.

Creating a dedicated "edit mode" where users could make multiple changes without having the page refresh or change increased the speed of which a user could organise their folders.